The Glow Lane

Return Policy

At The Glow Lane, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.

Returns:

• You may return most unopened and unused items within 30 days of delivery for a full refund.

• Items must be in their original packaging and in the condition you received them.

Exchanges:

• We gladly offer exchanges for items of the same value if the original item is defective or damaged.

• To exchange a product, please contact our support team with your order details.

Non-Returnable Items:

• Opened or used products

• Sale or clearance items (if applicable)

• Gift cards

Refunds:

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed to your original payment method within 5–10 business days.

Return Process:

1. Contact our support team at Contact Us Page with your order number and reason for return.

2. Follow the instructions provided for shipping your return.

3. Keep the shipping receipt and tracking number until your refund is processed.

Damaged or Defective Items:

• If your item arrives damaged or defective, please contact us immediately so we can arrange a replacement or refund.

We value your trust and are committed to ensuring a smooth and hassle-free return experience.